We realise that arranging homecare for yourself or your loved one is a big step and that you’ll have lots of questions. Below we have tried to answer the most commonly asked questions, but please feel free to call us if you’d like to discuss any aspect of homecare.
In addition, we maintain the Care Plan in your loved one’s home at all times, and a Care Journal is kept up to date so you can see at any time what Care is being delivered.
All Heritage Carers are also issued with a Carer Handbook outlining all of all our policies and procedures that must be adhered to.
With the sole exception of Live-in Care, you only pay for the time you use .