Thank you so much for your Christmas greetings. The lovely lady you sent me, Kathleen, is working out well and was an excellent choice.
Once again, thank you and the whole team at Heritage for your phenomenal support over the past year. It has never felt like a business arrangement, in fact for me it has felt quite the opposite. No doubt for me it has made a very difficult year easier, the service you provide is absolutely first class. I would like to provide individual references for Anna and Esther, but also if you ever want to give a prospective client my number for a testimonial/reference I’d be delighted.
Over time Dad needed more care which extended to night time care. At every stage and as the carer team expanded (with the increased hours) everyone of the carers allocated to us were excellent – extremely professional , well trained, skilled and proactive. Above all, to a person they were great with Dad and genuinely concerned for his well being and comfort. It gave us great peace of mind to know Dad was in such excellent positive and friendly hands. Dementia is very challenging for the sufferer and for the family and it was a huge help to know we had such a trusted team of professionals in our corner. Dad has since moved into a dementia-specific care home. Homecare was all brand new to us and I share this to make your decision easier and to make the experience for your loved one simply excellent!
I would like to take this opportunity to thank you most sincerely for all of your help, advice and support over the short period when we were endeavouring to assist Dad to continue living at home and I would be very grateful if you would pass on my thanks to Marielle and Philip (our carers).
I’ve just been out on a trip with Breege, I just wanted to let you know she’s just a lovely person and we had a lovely time.
Thank you Pauline for your caring nature … never mind your two carers who were fantastic and did a wonderful job with my mother, despite it not being easy for them. I can absolutely recommend both of them.
We are very happy with Marcella, she has years of experience and tremendous initiative, she participates in everything very well
Everything’s working out really well with Norman and Antoinette (our carers)
Marie was a sweetheart, nothing was too much trouble, she would turn her hand to anything
My experience of homecare was much better than I expected, it couldn’t have been better
We are so impressed with all the carers you have sent to my mother, they are all so bright and friendly…Suzie is amazing, always has a smile and brings really positive energy, she does amazing work and gets so much done
Heritage Homecare were absolutely fantastic…any dealings we had with Pauline or Phyl were top notch.