Heritage Team

Heritage Homecare is focused on providing excellent homecare in South Dublin.


Ed Crotty - director of Heritage Homecare profile picture

Ed Crotty
Managing Director

Ed has over 20 years’ experience operating and managing businesses, and a keen personal interest in providing quality care for older people in an ethical and trustworthy manner.  Ed is the founder of Heritage Homecare, and is responsible for General Management and Finance.

Ed was a non-executive Director of Peamount Hospital (in Newcastle, Co Dublin)  2009 – 2018.  He is currently a Director of Home and Community Care Ireland (HCCI), the representative body for private homecare providers in Ireland.

Kind Person - Care Manager

Pauline Neary
Director of Care Management

Pauline has been managing the delivery of home care in South Dublin since 2011, and established Heritage Homecare with Ed.  She has overall responsibility for delivery of our homecare service across both offices.  In her role she often works alongside multidisciplinary medical teams including discharge planners, social workers and Public Health Nurses in the interests of her clients.  Pauline trained as a Nurse in St Vincent’s Hospital.


Kind Person - Care Manager

Rachel Bourke
Client Services Manager

Rachel has extensive experience in delivering Quality and Training internationally and in Ireland.  Her role is to carry out our Quality Audits as well as to develop training programmes for our Carers. She also ensures that our policies and procedures are kept up to date and reflect best practice.

Kind Person - Care Manager

Janet Drury
Office Manager – Dun Laoghaire

Janet receives our phone calls and email enquiries, and carries out a range of Office Administration duties. She is also responsible for handling initial applications for employment from prospective Carers.

Kind Person - Care Manager

Jackie Williams
Care Coordinator – Dun Laoghaire

Jackie is responsible for the scheduling and rostering of Care visits in our Dun Laoghaire office.  Before joining Heritage Homecare, Jackie held an Operations role in another homecare company.

Kind Person - Care Manager

Meadhbh Maxwell
Care Manager – Dun Laoghaire

Meadhbh is a qualified Nurse who trained and worked in The Mater Hospital  before joining Heritage Homecare.  Meadhbh is responsible for all aspects of arranging homecare for new clients attached to our Dun Laoghaire office.  She also oversees the care provided to existing clients and is involved in the recruitment of our Carers.

Kind Person - Care Manager

Mark Cresswell
Care Coordinator – Dun Laoghaire

Mark has worked as a Care Coordinator and also as a carer in the UK, before joining Heritage Homecare in February 2020.  Mark is responsible for the scheduling and rostering of Care visits in our Dun Laoghaire office.


Kind Person - Care Manager

Grainne Cummins Keogh
Care Manager – Dundrum

Grainne is a qualified Nurse who studied in Trinity College Dublin and then worked in Tallaght Hospital and in Australia before joining Heritage Homecare.  Grainne is responsible for all aspects of arranging homecare for clients attached to our Dundrum office.  She also oversees the care provided to existing clients and is involved in the recruitment of our Carers.

Kind Person - Care Manager

Amanda Ronayne
Care Coordinator – Dundrum / Accounts Administrator

Amanda joined Heritage Homecare as a carer in 2016.  She has a full QQI  homecare qualification.  She worked as a Supervisor for a period, and then  in the Dun Laoghaire office for a year before being appointed Care Coordinator for the Dundrum office.  In 2021 she took on an additional role as Accounts Administrator.

Kind Person - Care Manager

Niamh Smith
Quality Manager – Dundrum

Niamh joined Heritage Homecare as a carer initially and then  as a Quality Supervisor.  She then worked in a Quality Role in Dun Laoghaire  before being appointed Quality Manager for the Dundrum office in July 2020.  Niamh has a full QQI  Homecare Qualification.

Robert Greenan

Robert Greenan
Care Coordinator – Dundrum

Robert joined Heritage Homecare as a carer in 2019 following his graduation from college with a BSc (Hons) in Applied Healthcare.  Robert was appointed Care Coordinator for the Dundrum office in February 2021.

Cloda Ryan Heritage Homecare

Clóda Ryan
Office Manager  – Dundrum

Clóda joined Heritage Homecare in March 2021.  She carries out a range of Office Administration duties in our Dundrum office .  She is also responsible for handling initial applications for employment from prospective Dundrum-based Carers. Clóda worked in a variety of roles in the not-for-profit sector before joining Heritage