Why Choose Heritage?

There are other companies offering home care services, so why should you choose us?  We like to think there are lots of reasons, but here are the main ones:

Our Carers

The quality of our service is completely dependent on the quality of our carers. We rigorously select and train our Carers, and we look after them while they are working for us so that they are free to concentrate on providing friendly, trustworthy and personalised homecare to you or your loved one.

Continuity of Care

We understand it’s important that you or your loved one receives visits from the same carer (or small team of carers) wherever possible. Because we deliver homecare across Dublin Southeast, Dublin Southwest and Wicklow only, this means that we can achieve this aim. We also make a commitment to keeping clients and carers together for as long as possible once they are happy with each other.

Expertly managed

We are a local Nurse led service with a wealth of Industry experience and many years of service in Dublin Southeast, Dublin Southwest and Wicklow. We know all of our customers by name and we can respond to each one’s needs as required.

Our Quality Standards

We are on the HSE’s panel of Approved Service Providers for Dublin Southeast, Dublin Southwest and Wicklow. In advance of being appointed onto the approved panel, all of our standards and procedures, as well as our Carer Training Modules and policies, were examined and passed by a cross-functional HSE Assessment Team.

Furthermore, we are members of Home and Community Care Ireland, the industry association for Private Home Care.  All HCCI members adhere to a strict code of conduct based on international best practice guidelines, and our standards are rigorously audited by an independent auditor as a condition of our membership.

The transparency of our service

 Through our location tracking function linked to our carer App, we can view when carers log in and out of their clients’ homes. This provides peace of mind for our clients and their families, and adds extra reassurance for those who may be alone and most vulnerable.

Meet The Team

Operations

Diane Mahon

Diane Mahon

Director of Operations

Janie

Janie Van Wyk

Director of Quality, Safety & Compliance

Isabelle Melgaço

Senior Operations Manager

Dee Odubayo

Deputy Operations Manager

Amanda

Amanda Ronayne

Business Manager

Janet Drury

Office Manager

Danielle Forsyth

Compliance Manager

Emma O'Neill

HR & Retention Manager

Nicola Waldron

Quality Manager

Maria Machado

Quality Supervisor

Julia Vieira

Quality Supervisor

Jakeline Quaresma

Quality Supervisor

Andressa Espinozza

Quality Supervisor

Samantha Henderson

Samantha Henderson

Quality Supervisor

Lucie Bezel

HR & Recruitment Administrator

Paula Ioana

Compliance Administrator​

Camila Costa

Camila Costa

Senior Client Care Coordinator

Shona Knowles

Client Care Coordinator

Aaria Mary

Client Care Coordinator

Leiri Jasicki

Leiri Jasicki

Client Care Coordinator

We are approved HSE home care services providers. Care assistants are fully trained, reference checked, insured and Garda Vetted and work in strict adherence to our policies, procedures and guidelines.