At Heritage Homecare, we spend most of our time focused on our clients, making sure they're getting the right care, that families feel supported, and that standards stay high. All of that matters. But this time we wanted to turn the spotlight the other way and talk about the people who make that care possible: our care and support teams.
Heritage Homecare has been providing home care across South Dublin from our Dun Laoghaire and Sandyford offices for years now. We’ve built a reputation for reliable, person-centred care, and we’ve been certified as a Great Place to Work based entirely on feedback from our own team. That certification means a lot to us, not as a badge to put on the website, but because our care and support teams actually told an independent body that they like working here.
We recently onboarded 19 new carers for induction training, which is a good sign that people want to join us. But what matters more is that people stay. And they do, because we try to treat our carers the way we’d want to be treated ourselves: with honesty, respect, and proper support.
Our CARA values (Caring, Ambitious, Responsive, Accountable) aren’t just words on a poster. They come through in how our Senior Operations Manager Isabelle and the office team work with carers day to day. When we launched new live-in care packages recently, Isabelle was the first to say it wouldn’t have been possible without the carers who stepped up.
We’re also investing in upskilling and development for our team, working with training providers like Positive to Work SkillNet and running targeted recruitment campaigns to make sure we have the right people in the right roles.
Home care is hard work. It’s physical, it’s emotional, and most of it happens behind closed doors where nobody sees it. Our teams don’t do it for recognition. But they deserve it anyway.
To our Heritage team: we see you, we appreciate you, and we're glad you're here.
